Important information regarding product availability and estimated shipping dates from Raytech.
Our industry, along with many others in the parts and products business , has seen a surge in orders which is creating unprecedented demand for all of our products.
Our typical lead time to ship an order has been extended in some cases to 7-10 days If your order is taking longer to ship than it did in the past we are very sorry and appreciate your patience.
The increase in phone calls and customer email tickets has our Customer Service team very busy trying to respond in a timely manner. We are sorry if you experience extended phone wait times, or if it is taking us a few days to reply to email tickets.
Lastly , we are doing everything possible to increase product availability, ship products quickly and answer all communications on a timely basis.
Again, we apologize for product and shipping delays and will continue to work hard to maintain your loyalty to Raytech.